Limau77 Privacy Policy — How We Protect Malaysian Users' Information
This policy outlines the types of information we collect, how it is used, how it is protected, and what rights you have as a limau77 user in Malaysia.
Effective date: 1 January 2026
Information We Collect
When you register or use the limau77 platform, we collect several categories of information to ensure our services run smoothly and securely.
Account Information
This includes your username, email address, phone number, date of birth, and identity verification details provided during registration. This information is required to create and verify your account.
Payment Information
We record transaction details for deposits and withdrawals in Malaysian Ringgit (MYR), including the payment method used (e.g. TNG eWallet, Maybank2u, CIMB Clicks) and transaction history. We do not directly store your credit card numbers or banking passwords.
Device & Browser Information
This includes your IP address, device type, operating system, browser, screen resolution, and general location data. This information helps us detect suspicious activity and optimise the platform experience for your device.
Cookies & Usage Data
We use cookies and similar tracking technologies to record user preferences, login sessions, pages visited, and interaction times on the platform. This helps us improve overall performance and user experience.
How We Use Your Information
Information collected by limau77 is used for specific, legitimate purposes only. We do not use your data for anything beyond what is stated in this policy.
- Account management: Creating, verifying, and managing user accounts, and processing account-related requests.
- Transaction processing: Verifying MYR deposits and withdrawals, and tracking financial history for compliance and security purposes.
- Platform security: Detecting and preventing fraud, account misuse, unauthorised access, and other unlawful activities.
- Customer support: Responding to enquiries, resolving complaints, and providing technical support related to platform usage.
- Service improvement: Analysing usage patterns to improve platform features, mobile experience, and overall performance.
- Communications: Sending important notifications regarding your account, policy updates, or relevant promotions (where you have given your consent).
Cookies, Storage & Data Security
Cookie Policy
The limau77 platform uses essential cookies (for login and session functionality), performance cookies (to understand how users interact with the platform), and preference cookies (to save your language and display settings). You can manage or disable cookies through your browser settings, though this may affect the functionality of certain parts of the platform.
Data Retention Period
Active account data is retained for as long as your account remains active. After an account is closed, financial records and compliance information are kept for the period required under applicable Malaysian law. Data that is no longer needed will be deleted or anonymised.
Security Measures
Limau77 implements SSL encryption for all communications between your device and our servers. Access to user data is restricted to authorised personnel only. We conduct regular security reviews to ensure our systems remain up to date and protected against the latest threats.
Sharing Information with Third Parties
Limau77 does not sell, rent, or trade users' personal information to third parties for marketing purposes. However, there are limited circumstances where sharing information is necessary:
- Service provider: We share necessary information with payment processors, game software providers, and infrastructure partners that help operate the platform. These parties are bound by strict confidentiality agreements.
- Legal requirements: We may disclose information to the relevant authorities when required by law, court order, or anti-money laundering (AML) compliance regulations.
- Protection of interests: In cases of suspected fraud or serious security threats, we reserve the right to share relevant information with the appropriate authorities.
Your Rights as a User & How to Contact Us
Right to Access & Correction
You have the right to request a copy of the personal information we hold about you. If any information is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.
Right to Erasure
You may request the deletion of your account and personal data by contacting us at [email protected]. Please note that we may be required to retain certain financial records in accordance with applicable legal obligations in Malaysia, even after a deletion request has been processed.
Privacy Policy Updates
Limau77 reserves the right to update this privacy policy from time to time to reflect changes in our data practices or legal requirements. Any changes will be published on this page with an updated effective date. Continued use of the platform after such changes are published will be considered your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding your data privacy, please contact the limau77 support team at [email protected]. We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. You may also refer to our FAQ page us for general information about using the platform.
Your Data is Protected — Register with Confidence
Limau77 takes the privacy of every Malaysian user seriously. Register an account today and enjoy a safe, transparent, and rewarding betting experience.